​Cartel's Corner

I require a minimum of 50% of the full amount upfront before I begin work on a traditional commission.  The other 50% can be paid any time in between paying the first 50% and upon the completion of your piece.  I will not upload the full piece and you will not receive the larger, higher quality, non-watermarked version until I receive full payment.  If I communicate with you that I have completed your piece and you do not pay me or otherwise communicate about when you will pay me within 30 days*, you lose all rights to the piece and I reserve the right to alter, reuse, and/or resell the piece (this includes prints of the piece) without offering you a refund (for what you may have have paid beyond the non-refundable) if I so choose.

 

I require a non-refundable 40% of the full amount upfront to pay for material costs for a crafted commission.  I require the rest of the payment before shipping it to you anytime in between paying your non-refundable and upon the completion of your piece.  If I complete your piece and you do not pay me (or otherwise communicate about when you will pay me) within 30 days*, you lose all rights to the piece and I reserve the right to alter, reuse, and/or resell the piece.  If you fail to communicate with me within those 30 days at all about the financial side of things, I reserve the right to deny you a refund (for what you may have have paid beyond the non-refundable) if I so choose.

*These 30 days begin the day I send you the message stating that your commission is completed and request the remaining payment.  If we have agreed on a specific date for you to pay, you will have until that date or the default 30 days from completion - whichever gives you more time.  If you still can't pay by then, communicate with me to come to an alternative case-by-case agreement such as, but not limited to, an extension on when I should expect payment, a full refund (minus the non-refundable payment), and/or a small late fee.

 

I take safer and more extended payment plans for commissions $100 and over, both traditional and crafted.  However, unless otherwise agreed, payment plans of this nature have their own refund policies.  I require a non-refundable down payment of at least 30% of the total cost and you’ll be expected to pay in installments of which the amount (min of 10% of the total cost) and frequency (either weekly or biweekly) will be discussed on a case by case basis.  You will not be required to start making payments until I begin work on your commission, but you won’t receive your completed piece until it’s paid in full.  NOTE: I don’t take payment plans of $100+ if this is the total cost of multiple commissions; only if the single commission comes to this price.  Bundles are considered singular commissions.

HOW REFUNDS WORK FOR THIS TYPE OF PAYMENT PLAN:

The maximum ("full") refund that you can get is everything you paid with the exception of the non-refundable down payment.  Failure to be reliable in making your payments on time, and/or failure to communicate effectively before the last minute will have a direct impact on your eligibility for this full refund.  All communication about late payments needs to be done at minimum the day before payment is due.

(1) If you are late to pay one of your payments 2 consecutive times, and/or if you are late to pay 3 or more payments total, you no longer are eligible for a refund.  If you exceed these limits, I will likely cease business with you due to unreliability.

(2) Should you ever fail to make a payment without prior communication with and agreement from myself, you will be given a warning on the day of expected payment.  If you fail to pay within 28 days of me sending that warning message, you will no longer be eligible for a refund, and you will receive a final warning.  If you fail to pay within 48 hours of that message, our business will cease due to unreliability.

Otherwise, all regular expectations for refunds apply.